SMS Consent & Messaging Policy
Public transactional SMS consent information for CircleLogix shops, including opt-in examples, message types, opt-out language, and compliance references.
Customers who provide a mobile number to a repair shop using CircleLogix may receive transactional text messages about estimates, approvals, repair updates, reminders, and invoice availability. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance if supported.
How Customers Opt In
Customers opt in to transactional SMS by providing their mobile phone number to the shop during service intake or by requesting delivery of an estimate or invoice by text. CircleLogix is used for operational service communication only. Marketing SMS is not sent through this workflow unless a shop separately collects and manages that consent outside of CircleLogix.
Program Details
- Program type: transactional service updates, approvals, reminders, and invoice notifications.
- Message frequency varies based on repair activity and customer requests.
- Message and data rates may apply.
- Reply STOP to opt out of SMS messages.
- Reply HELP for assistance if supported.
- Consent is not a condition of purchase.
Supported Message Types
- Estimate ready for review or approval.
- Repair status or service update requested by the shop workflow.
- Reminder to review an approval or complete a related service action.
- Invoice ready notification with a secure CircleLogix link.
Customer Help and Opt-Out
Customers can reply STOP to opt out of SMS messages from the transactional workflow. For help with a specific repair order, estimate, or invoice, customers should contact the servicing shop directly. For platform-related compliance questions, contact support@circlelogix.com.